Our Policy
The established policy at Elite Care Services (Southern) Ltd is to provide our customers with the best possible service:
- To meet your requirements as quickly and efficiently as possible
- To return a call within 60 minutes.
- To advise you of cover of your shift within 60 minutes.
- To supply you with quality staff, meeting your specific requirements.
- To transport staff to your premises on time - every time.
- To encourage feedback from yourselves.
- To establish continuity of staff, for the best possible outcome for patients, residents, and customers alike.
- To establish a happy working relationship with our customers.
- To cover all shifts requested, regardless of time or length of shift.
Our motto is "The impossible we do straight away, miracles take a little longer".