Our Policy

The established policy at Elite Care Services (Southern) Ltd is to provide our customers with the best possible service:

  • To meet your requirements as quickly and efficiently as possible
  • To return a call within 60 minutes.
  • To advise you of cover of your shift within 60 minutes.
  • To supply you with quality staff, meeting your specific requirements.
  • To transport staff to your premises on time - every time.
  • To encourage feedback from yourselves.
  • To establish continuity of staff, for the best possible outcome for patients, residents, and customers alike.
  • To establish a happy working relationship with our customers.
  • To cover all shifts requested, regardless of time or length of shift.

Our motto is "The impossible we do straight away, miracles take a little longer".